Operations Manager - Luxury Spa (DeepSpa Group) - Jakarta Utara

Join DeepSpa Group, a leading name in luxury wellness and hospitality, as an Operations Manager in our premier Jakarta Utara location. This is a unique opportunity for a dynamic leader with a passion for service excellence to oversee the daily operations of our high-end spa. You'll be responsible for ensuring our guests receive the best possible experience, from the moment they walk in until they leave. With a team of over 50 professionals, you'll manage everything from staff scheduling and inventory to health and safety compliance.

DeepSpa Group is more than just a spa; it's a destination where guests can escape the stresses of daily life and indulge in a world of relaxation and rejuvenation. Our Jakarta Utara location is renowned for its luxurious amenities, including a state-of-the-art fitness center, a variety of treatment rooms, and a serene outdoor spa area. As Operations Manager, you'll play a crucial role in maintaining our reputation for excellence and ensuring the smooth running of our daily operations.

If you're a seasoned operations professional with a proven track record in the hospitality or spa industry, we invite you to take the next step in your career with DeepSpa Group. Join us and be part of a team that values innovation, integrity, and exceptional service.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the spa, ensuring high levels of service quality and guest satisfaction.
• Manage and train a team of over 50 staff members, fostering a culture of excellence and continuous improvement.
• Develop and implement operational plans and procedures to optimize efficiency and productivity.
• Monitor and manage the spa's inventory, including purchasing, storage, and usage of products and supplies.
• Ensure compliance with health and safety regulations, as well as industry standards and best practices.
• Conduct regular staff meetings and performance reviews to address issues and provide feedback.
• Work closely with the management team to develop and implement strategic initiatives that drive business growth.
• Utilize software such as QuickBooks and Microsoft Office Suite to manage financials, scheduling, and other operational tasks.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management within the hospitality or spa industry.
• Proven track record of successfully managing teams and driving operational excellence.
• Strong knowledge of health and safety regulations, as well as industry standards and best practices.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in English, both written and spoken.
• Experience with operational software such as QuickBooks and Microsoft Office Suite.
• Certification in a relevant field, such as Spa Management or Hospitality Operations, is a plus.

🛠️ Keahlian

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