Lead Receptionist

Fresh Bit Sejahtera · 📍 Serang, Banten · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 31.000.000 per month
Fresh Bit Sejahtera is seeking a dynamic and professional Lead Receptionist to join our team in Serang, Banten. As a Lead Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring a positive and efficient customer experience. This role offers a competitive salary of Rp 25.000.000 – Rp 31.000.000 per month. If you are passionate about customer service and eager to take on a leadership role, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and assist visitors and clients with a warm and professional demeanor.,Handle incoming calls, emails, and messages, providing information and directing calls to the appropriate departments.,Manage the reception area, ensuring it is clean, organized, and welcoming.,Coordinate with other departments to ensure smooth operations and efficient service delivery.,Lead and supervise junior receptionists, providing guidance and support.,Maintain accurate and up-to-date records of visitor and client information.,Handle customer complaints and concerns, resolving issues to the satisfaction of the customer.,Stay updated on company policies and procedures, ensuring compliance and adherence.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in a receptionist or customer service role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software and communication tools.,Ability to work well under pressure and meet tight deadlines.,Leadership and teamwork skills.,Fluent in both English and Indonesian languages.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationLeadershipMultitaskingTime managementConflict resolution
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